Future Retail Newsletter

June 24th, 2019

The science behind creating an unforgettable customer experience, the revival of department stores, and how designers can leverage the power of AI to build a better future.

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OUTFORM // Join Us Globalshop 2019

RETAIL // Will The Once Marvelous Department Store Ever Come Back?

STRATEGY // The Psychology of an Unforgettable Customer Experience

CONSUMER INSIGHTS // Shopping Is An Omni-Channel Journey

CONSUMER INSIGHTS // Meet Generation Z, The Next Generation of Super Creatives

CX // US CX Index 2019 Results: Some Small Gains, No Real Leaders

TRENDS // The Future of Wellbeing

DESIGN // 7 Experiments That Push the Edges of AI and Design

TECH // John Lewis & Partners To Trial Virtual Reality Experience

BRAND HIGHLIGHTS // Glossier Pop-Up Shop Features Rolling Hills Covered In Moss

BRAND HIGHLIGHTS // At Nordstrom, The Next Evolution of BOPIS Emerges

BRAND HIGHLIGHTS // New Shop-in-Shop Format for Samsung at Dixons in Greece

 OUTFORM // Get More Innovation News

OUTFORM // How Are We Doing? Take Our Survey